Page 71 - The Toyota Way Fieldbook
P. 71
Customer Customer
Production Control Production Control Value Stream Customer
Process Process
Level Schedule Level Schedule "Voice of the Customer" Flow Flow Loop
Process Process
Value Stream Pace Setter Pull Value Stream
Process Flow Loop Pace Setter Process Flow Loop Customer Flow Future state value stream with elements defined
Basic example of future state "Voice of the Customer" Flow Loop
Process Process Pull
Supplier Figure 3-1. Supplier Figure 3-2.