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Mancini03.qxd  1/16/2003  4:24 PM  Page 37
                                                     Lining Up Your Ducks: Prioritize!
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                                   • Read a magazine article about Hawaii. You’re thinking of
                                     vacationing there.
                                   • Go to an evening seminar on personal financial planning.
                                     You’re not signed up yet.
                                   • Listen to your teenage daughter complain about not get-
                                     ting along with her friends.
                                   • Return a call from someone you don’t know. (You don’t
                                     know what it’s about, either.)
                                   It wasn’t easy to prioritize this imaginary list, was it? This
                               brings home the fact that your emotional reactions and the con-
                               text of each action affect your decision.
                                   As we said, however, scheduling needs to be logical. While
                               you may think at first that grocery shopping is a higher priority
                               than going to the ATM, if you need the cash to purchase the
                               groceries the ATM becomes the higher priority. If completing
                               one task depends upon first finishing another task, the latter
                               task takes on a greater priority—even if, from a seemingly
                               objective viewpoint, it’s minor. And just because you’ll enjoy
                               reading a magazine article on Hawaii doesn’t mean that you
                               should do it first.
                                   This imaginary list of personal tasks can translate just as
                               easily into work-related ones. Sometimes the “payoff” is obvi-
                               ous. At other times, the WIIFM may not be so evident. To return
                               to a previous example, you may at first perceive no benefit to
                               you from volunteering to chair a committee to improve employ-
                               ee-employer relations at your firm, but the solutions that


                                                     Uh-Oh
                                A magazine ran a “Dilbert Quotes” contest a few years
                                ago, soliciting real-life examples of Dilbert-type manage-
                                ment.The winning example was from a Microsoft employee who cited
                                a memo that outlined the following procedure:
                                 1. Beginning tomorrow, individual security cards will be required to
                                    enter the building.
                                 2. Next Wednesday, employees will have their pictures taken.
                                 3. Security cards will be issued two weeks later.
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