Page 54 - Time Management
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Mancini03.qxd  1/16/2003  4:24 PM  Page 39
                                                     Lining Up Your Ducks: Prioritize!
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                               The Pareto Principle
                               Certain numbers (like pi) and shapes (such as the hexagon and
                               the spiral) somehow recur in nature. They seem to underlie the
                               fabric of reality itself, in ways that remain largely incomprehen-
                               sible, even to scientists and mathematicians.
                                   Time management, too, harbors something that surfaces
                               with mysterious regularity: the 80/20 formula, also
                               called the Pareto Principle.
                               An Italian economist,        Pareto Principle The
                                                            generalization that, in any
                               Vilfredo Pareto, observed
                                                            group of items, 80% of the
                               in 1906 that 20% of
                                                            value will be derived from 20% of the
                               Italians owned 80% of that   items. If a car owner’s manual, for
                               nation’s wealth. Over time,  example, were to list 20 features, you
                               this ratio has been applied  can expect to derive 80% of your sat-
                               in various situations and    isfaction from the purchase of that
                               has become a rule of         car from only four of those features.
                               thumb: the value of a small  Many people use this principle to
                                                            weigh the relative importance of
                               number of items in a group
                                                            activities in setting priorities.
                               far outweighs that derived
                               from the other items.
                                   How does this translate into real terms? Here are a few con-
                               crete and familiar examples of the Pareto Principle at work:
                                   • 20% of the mail received yields 80% of the value obtained;
                                     the other 80% of the mail is virtually worthless.
                                   • 80% of a company’s sales come from 20% of its clients.
                                   • 80% of your time on the phone is spent with only 20% of
                                     the people you call during the course of the year.
                                   • Most people derive 80% of the value they receive from
                                     their computers from 20% of the computer’s functions.
                                   • 20% of a company’s employees take 80% of its sick
                                     leave.
                                   • 80% of the clothes you wear regularly are only 20% of
                                     what hangs in your closet.
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