Page 30 - Toyota Under Fire

ACKNOWLEDGMENTS

Among all of these people, we’d especially like to thank Jim
Wiseman, Steve St. Angelo, and Brian Lyons, who constantly
went above and beyond the call of duty to help us get questions
answered and track down technical details and documents.
We’d also like to thank the numerous individuals at indepen-
dently owned Toyota dealerships around the country who took
the time to speak with us and share their experiences.

Colleagues, Experts, Journalists,
Analysts, and Friends

There were many other people who took time to share their in-
sights and expertise with us whom we’d like to acknowledge:

Jeremy Anwyl, CEO, and Jeannine Fallon, Executive Director,
Corporate Communications, Edmunds.com

David Champion, Senior Analyst, Consumer Reports

Edward Niedermayer, Editor-in-Chief, thetruthaboutcars.com

Bertel Schmitt, Editor, thetruthaboutcars.com
John Cook, Gawker Media

Micheline Maynard, former Detroit bureau chief,
New York Times

Richard Schmidt, Professor Emeritus of Psychology, UCLA

We also must acknowledge the yeoman work of James Franz,
a lean advisor colleague of Jeff’s who did the dirty work of search-
ing many archives for detailed data on articles published, sales,
income, and other such information.

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