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                                         DIAGNOSTICS                                                     10





                    Figure 10.12
                    Engine Data
                    Display











                                                                  FPO


























                                         and modem for a telephone link to a network that collects and routes GM-
                                         CAMS information.
                                              The GM system also features a mainframe computer system at the
                                         General Motors Information Center (GMIC) that contains a master database
                                         that includes the most recent information relating to repair of applicable GM
                                         cars. This information, as well as computer software updates, is relayed
                                         throughout the network. Mechanics can also obtain diagnostic assistance by
                                         calling the GM-CAMS Customer Support Center.
                                              When using the GM-CAMS, the mechanic enters the vehicle
                                         identification number (VIN) via the terminal. The computer responds by
                                         displaying a menu in which several choices are presented. To select a particular
                                         choice the technician touches the portion of the display associated with that
                                         choice. Next, the computer displays an additional menu of further choices; this
                                         continues until the mechanic has located the desired choice.



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