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Modelling W ater Losses    133


                    meter population, including the average response time to correct accounts that chroni-
                    cally register zero consumption.
                       For this type of analysis to be accurate, it is necessary that there is a large enough
                    test sample of data from field inspections of zero consumption accounts in order to
                    properly represent the total customer account population.
                    Improper Size or Type of Meter
                    Many brands of customer meters are known to become appreciably inaccurate when
                    very high or very low flows (relative to the design range of the meter) are registered. If
                    the size or type of meter in a given application results in the majority of flow occurring
                    in these extreme ranges, then the meter will fail to register a large portion of the cus-
                    tomer flow. Section 12.4 provides a detailed discussion on meter sizing impacts and the
                    best practices to employ to ensure that losses due to poor sizing or typing are mini-
                    mized. With direct-feed pressure systems as are typical in North American water utili-
                    ties, customer meters need to be selected and sized to record a wide range of flow rates.
                    Any underregistration of metered consumption is considered an apparent loss in the
                    water audit, as the lost water is reaching the customer, but a portion of the consumption
                    is not being registered or billed. A number of software models have been developed for
                    this type of loss analysis.
                       Similar modeling techniques can be applied for the apparent loss components of
                    data transfer error, systematic data handling error in customer billing systems, and
                    unauthorized consumption. Detailed spreadsheet models for these components are not
                    as common as those modeling customer meter inaccuracy; however, it is up to the water
                    auditor to assess the occurrences of these losses and attempt to model their extent in
                    their utility operations.


               10.4    Modeling Components of Real Losses Using Breaks
                       and Background Estimates Concepts      1
                    In the early 1990s, during the U.K. National Leakage Control Initiative, a systematic
                    approach to modeling components of real losses (leakage and overflows) was devel-
                    oped by Allan Lambert.
                       Recognizing that the annual volume of real losses is the result of numerous leakage
                    events, each individual volume loss being influenced by flow rate and duration, Lam-
                    bert considered leakage events in three categories:

                        • Background (undetectable) leakage: Small flow rate, runs continuously
                        • Reported breaks: High flow rate, relatively short duration
                        • Unreported breaks: Moderate flow rates, duration depends on intervention
                           policy
                       For each separate component of the distribution system—mains, service reservoirs,
                    service connections (main to curb stop), service connections (curb stop to meter) —the
                    value for each component of annual losses can be calculated using the parameters in
                    Table 10.6 below for some given standard pressure. The effect of operating at different
                    pressures can then be modeled by applying FAVAD principles to each of the individual
                    components of real losses, using appropriate specific N1 values. FAVAD is discussed in
                    more detail in Sec. 10.6.3 of this chapter.
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