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Drive for Results  59




           the firm from the brink of bankruptcy to a position where it
           was attractive enough to be bought out by a bigger firm.


           Eights can be a force to be reckoned with, but their leadership
        strengths of being bold and assertive can become possible derail-
        ers. Although they are sensitive, Eights don’t always show this
        externally. Their certitude, combined with their gut sense that they
        have made the best decision, may make it difficult for others to feel
        fully comfortable expressing a contrary opinion. In addition, while
        Eights give employees whom they believe to be competent and
        reliable a great deal of autonomy, they do not do the same with
        people who they believe have an attitude problem or competence
        issues. Eight leaders may feel a need to micromanage these indi-
        viduals (while feeling resentful that they must do so), may act dis-
        missively toward them (not because they want to cause them harm,
        but simply because the Eight leader just doesn’t want to be both-
        ered), or may ignore them altogether.
           In contrast to the previous story, the following story shows how
        a focus on results, but inattention to important details, can cause
        an Eight to derail:

           Anthony had risen from a staff position to the role of
           manager within three years, and he was pleased with the
           competence and motivation of his eight-person staff.
           Because he believed in his staff’s capabilities, when a major
           organizational crisis required his attention, he diverted his
           focus from operations and staff needs and lent his support to
           his own boss during this time of organizational turmoil.
              Within a year, Anthony was on the verge of losing his entire
           staff and was at a loss to explain why. Although he employed
           two different consultants to help him understand and resolve
           the issues, a year later, he still could not understand his staff’s
           concerns, and things were steadily getting worse. Finally, a
           third consultant enabled Anthony and his team to identify the
           core issue: Anthony’s strength as a leader was so central to his
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