Page 158 - Writing Winning Business Proposals
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Writing the Situation and Objectives Slots                149


                            Collins and Morrison, in contrast, are more concerned about service levels and
                          distribution costs, which probably would improve if ABC built a new facility closer
                          to the company’s growing markets. You can let Collins and Morrison know that
                          you’re sensitive to their concerns and that you have heard them, if you use ques-
                          tions like these: “Even if resources can be provided at the present location, does it
                          make economic sense to add them there or to make the investment elsewhere? For
                          example, will service levels increase and transportation costs decrease at a new geo-
                          graphic location?” Through these questions, you haven’t come down on Metzger’s
                          side or on Collins’s or Morrison’s. You haven’t alienated any of them by taking a
                          position. In fact, you likely will have satisfied all of them by demonstrating that
                          you’ve listened.
                            Where do you get the questions for your Questions Component? From either of
                          these:


                          ◉  the deliverables in Cell 5 of the Logics Worksheet
                          ◉  the logic tree for your methodology


                          As you saw in Chapter 5, the Logics Worksheet’s deliverables likely found their
                          way into your logic tree, each of whose actions need to express a deliverable. So
                          if you have already constructed your logic tree, you can derive your questions
                          from it. For example, consider the logic trees for the proposal to XYZ in Chapter
                          5 (which I’ve included again as Figure 9.2).
                            The second row of the figure implies that you would answer five key questions
                          to achieve the project’s objectives:

                          ◉  What opportunities exist for XYZ in the information service market?
                          ◉  What capabilities and resources are required to capitalize on those
                            opportunities?
                          ◉  What gaps exist between those required capabilities and resources, on the one
                            hand, and XYZ’s, on the other?
                          ◉  What actions are required to close those gaps?
                          ◉  What resources and how much time are necessary to close the gaps?


                            Note the strategy here. A Questions Component like this not only provides
                          evidence for your problem-solving ability, it also prepares me for your methodol-
                          ogy. If I buy into the questions in your situation slot, you have gone a long way
                          toward preselling your methodology.
                            Of course, this component could include other questions. You may want to use
                          questions that respond to hot buttons, evaluation criteria, and counters to the com-
                          petition. Even if you don’t, you could phrase the questions derived from your logic
                          tree so that they address hot buttons and other thematic material. For example, if
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