Page 204 - Becoming a Successful Manager
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Don’t try to reason with emotions, for they are
unreasonable.
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Handling Harassment
HARASSMENT IS JUST PLAIN WRONG; there is never a valid reason or a
good excuse for it. There is no way to justify harassment in any situ-
ation at any time with any person. During the course of your career
as a manager, odds are you’ll encounter a situation that qualifi es as
harassment. It seems that businesses face an ever-increasing number
of harassment lawsuits every day. While this book does not address
specific legalities or policies and procedures that are typically unique
to each company, this chapter offers guiding principles for recogniz-
ing and dealing with harassment in its many forms.
Defi ning Harassment
A chief difficulty in dealing with harassment is simply developing an
all-encompassing definition of the act. The predicament is similar to
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