Page 212 - Becoming a Successful Manager

You gain confi dence by consistently doing the right things
in appropriate ways. Find time to do things for others,

little things that clearly say, “I genuinely care about you.”

18

Moving Forward

MANAGERS MUST UNDERSTAND THEIR STAFF members, recog-
nize their abilities, and guide them to perform to their maximum
potential so they benefit the organization as well as themselves.

This book set forth the basic principles, tools, and guidance you
need to become a successful, professional manager. The rest is
up to you.
You have broad and varied responsibilities within the work
environment, but your influence goes far beyond the workplace.

Always remember that your behavior affects the lives of other
people in a profound way.
In whatever you do—hire, fi re, promote, transfer, counsel, cor-
rect, support, coach, guide, or discipline—keep in mind what impact
you may have on the lives of others. Your employees have bills to

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