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                                       ALIENATION: CRITIQUE AND ALTERNATIVE FUTURES           13


                    and individuals (see Berlet and Lyons,  remains a significant aspect of late modern
                         1
                    2000). In popular culture, we note the rise of  social life.
                    MTV, Music Television, a channel devoted to
                    the youth market consisting primarily of  1 Wages for labor in routinized services include
                    music videos, songs with a variety of visuals  payment for demonstrations of emotion: While
                                                              manufacturing has declined in the developed
                    from street scenes to dancers, and there may
                                                              world, jobs today are often automated, comput-
                    well be a chorus dancing in the streets. The
                                                              erized, deskilled, and routinized. In interpersonal
                    basic content of MTV consists of unending
                                                              services, workers are exploited in new ways; they
                    spectacles of song, dance, and consumerism
                                                              are required to do ‘emotion work,’ commodifying
                    in which an artificial reality, or ‘hyper-reality’  their feelings to ensure corporate profits
                    is idealized.  The bodies of the singers and  (Hochschild, 1986). People employed in these
                    dancers represent an intersection of individ-  types of jobs have to balance their admitted
                    ual genetics and extensive training such that  submission and their being palpably ‘other’ than
                    very few viewers will ever sing, dance or  the front demanded of them (Braverman, 1998;
                    look like the performers, yet the viewers,  Goffman, 1958; Leidner, 1993; Ritzer, 2004).
                    especially young women, will be encouraged  2 Changes in technology: Advanced technologies
                                                              of information and production have enabled
                    to spend vast sums of money on clothes,
                                                              global capital to produce a vast array of goods
                    adornments, cosmetics, and medications in
                                                              from cell phones to pharmaceuticals to highly
                    illusory quests to achieve the looks, lifestyles,
                                                              sophisticated means of destruction. At the same
                    and perhaps the unbridled eroticism of their
                                                              time, technologies of surveillance and control
                    favorite idols. Spectacles of ever-gyrating  foster new modes of domination, dehumaniza-
                    bodies, qua commodified representations, are  tion, and, indeed, of alienation (Foucault, 1995;
                    perpetually celebrating hedonistic sexuality,  Gergen, 1991). In doctoral research on the func-
                    appearance, and the happiness supposedly  tions of Internet purchasing and inventory con-
                    attainable by all. The collage of the songs,  trol, Zalewsky and Rezba (2000), found that not
                    dances, and celebrity images re-inscribe and  only was on-line ordering and computer-tracked
                    valorize essentialist notions of gender which,  inventory control devoid of human contact and
                                                              brutalizing, but the electronic Panopticon
                    as role models of ‘ideal’ masculinity and
                                                              enabled greater surveillance and control by man-
                    femininity, are both alienating and dysfunc-
                                                              agement. It is important to remember, however,
                    tional in the current world. Yet these images
                                                              that technologies can also enable new kinds of
                    have multiple uses; they sell clothes, cars,
                                                              freedom and fulfillment.
                    jewelry, foods, medications, and beverages.  3 Culture and identity: While Mead (1934) saw the
                    The music evokes emotions of power and    self as an outcome of negotiation that begins in
                    desires to live in an ideal, if imaginary world,  early childhood, Erikson’s (1950) elaboration of
                    where the good life is promised to all, but  Freudian theory which pinpointed the crystalliza-
                    which, as is soon evident to youth who join  tion of one’s identity as a developmental
                    the labor force, very few can attain. Other  achievement of the late teens, was already out-
                    realms of popular culture, such as Goth,  dated in his lifetime, something he appreciated.
                                                              Instead of finding themselves capable of defining
                    punk, heavy metal, or ‘ghetto rap’ which cri-
                                                              talents, obligations, aspirations, many young
                    tique the conformity and one-dimensional
                                                              people were seen to take out a ‘moratorium,’ so
                    nature of an alienated and alienating society,
                                                              to speak, putting off the definition of self until
                    create spaces for alternative, counter-cultural
                                                              the beginning of their fourth decade (Erikson,
                    life styles.  Their articulation of alienation  1980; Keniston, 1965). Half a century later,
                    and anger, however, as commodities pro-   the very image of an integrated Eriksonian self-
                    duced by the culture industries, ultimately  hood is unsustainable, just as the Meadian image
                    neutralizes the promise of political impact  of  ‘I’s and  ‘me’s calmly acting in tandem and
                    (see below).                              interacting with role partners has given way to a
                      In sum, we suggest three moments of con-  vision of interaction as a hectic battleground
                    temporary capitalism that show why alienation  where highly calculated self presentations
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