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8 - PROJECT QUALITY MANAGEMENT

Quality planning should be performed in parallel with the other planning processes. For example, proposed
changes in the deliverables to meet identified quality standards may require cost or schedule adjustments and a
detailed risk analysis of the impact to plans.

The quality planning techniques discussed here are those used most frequently on projects. There are many
others that may be useful on certain projects or in some application areas.

8.1.1 Plan Quality Management: Inputs

8.1.1.1 Project Management Plan

Described in Section 4.2.3.1. The project management plan is used to develop the quality management plan. 8
The information used for the development of the quality management plan includes, but is not limited to:

• Scope baseline. The scope baseline (Section 5.4.3.1) includes:
○ Project scope statement. The project scope statement contains the project description, major
project deliverables, and acceptance criteria. The product scope often contains details of
technical issues and other concerns that can affect quality planning and that should have been
identified as a result of the planning processes in Project Scope Management. The definition of
acceptance criteria may significantly increase or decrease quality costs and therefore, project
costs. Satisfying all acceptance criteria that the needs of the sponsor and/or customer have
been met.

○ Work breakdown structure (WBS). The WBS identifies the deliverables and the work packages
used to measure project performance.
○ WBS dictionary. The WBS dictionary provides detailed information for WBS elements.

• Schedule baseline. The schedule baseline documents the accepted schedule performance measures,
including start and finish dates (Section 6.6.3.1).
• cost baseline. The cost baseline documents the accepted time interval being used to measure cost
performance (Section 7.3.3.1).
• other management plans. These plans contribute to the overall project quality and may highlight
actionable areas of concern with regard to the project’s quality.

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