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1 - INTRODUCTION

Project managers and PMOs pursue different objectives and, as such, are driven by different requirements. All
of these efforts are aligned with the strategic needs of the organization. Differences between the role of project
managers and a PMO may include the following:
• The project manager focuses on the specified project objectives, while the PMO manages major program
scope changes, which may be seen as potential opportunities to better achieve business objectives.

• The project manager controls the assigned project resources to best meet project objectives, while the
PMO optimizes the use of shared organizational resources across all projects.
• The project manager manages the constraints (scope, schedule, cost, quality, etc.) of the individual
projects, while the PMO manages the methodologies, standards, overall risks/opportunities, metrics, and
interdependencies among projects at the enterprise level.

1.5 relationship Between Project Management, operations Management,
and organizational Strategy

Operations management is responsible for overseeing, directing, and controlling business operations. Operations
evolve to support the day-to-day business, and are necessary to achieve strategic and tactical goals of the business.
Examples include: production operations, manufacturing operations, accounting operations, software support, and
maintenance.

Though temporary in nature, projects can help achieve the organizational goals when they are aligned with the
organization’s strategy. Organizations sometimes change their operations, products, or systems by creating strategic
business initiatives that are developed and implemented through projects. Projects require project management
activities and skill sets, while operations require business process management, operations management activities,
and skill sets.

1.5.1 operations and Project Management

Changes in business operations may be the focus of a dedicated project—especially if there are substantial
changes to business operations as a result of a new product or service delivery. Ongoing operations are outside of
the scope of a project; however, there are intersecting points where the two areas cross.

Projects can intersect with operations at various points during the product life cycle, such as:

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