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                                                                           Filing Best Practices
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                                These steps can take quite a long time to complete and will require a signifi-
                            cant budget, so it is important to verify in advance that there is a reasonable pay-
                            back to the company from implementing it—either through reduced filing costs
                            or by improving the efficiency of the corporation as a whole.
                                    Cost:                 Installation time:


                            10–8 IMPROVE COMPUTER SYSTEM RELIABILITY
                            Many of the recommendations in this chapter are based on the assumption that
                            paper-based documents can be eliminated by calling up their electronic counter-
                            parts in a company’s computer system. However, many controllers find that this
                            assumption will not work, and it meets with great resistance throughout a com-
                            pany because the computer system has a bad reputation for not being functional
                            at all times. If the system is down and there are no paper documents that are
                            immediately available to serve as back-up information, a company can literally
                            stop functioning at once. Since many departments know this, they resist all
                            attempts to switch to a purely computer-based information system.
                                There are a number of steps that a company can take to improve the reliabil-
                            ity of its computer systems. As many as possible of the following actions should
                            be taken to improve system reliability. Though even one of them is helpful, the
                            entire group will go a long way toward creating a ‘‘bombproof” system that
                            employees will have confidence in. The best practices for improving system reli-
                            ability are as follows:

                             • Battery back-ups. A computer system will experience power failures from time
                                to time, as well as power spikes or brownouts. All of these problems result in
                                computer system crashes, which corrupt data and keep the system down for
                                long periods of time. This problem is an especially vexing one in a manufac-
                                turing environment, where power spikes may occur when large machinery is
                                turned on in the same power grid as a company’s computer system. The solu-
                                tion to this problem is a simple one—just install a battery back-up, also known
                                as an uninterruptible power supply (UPS) on all file servers or larger com-
                                puters, as well as every personal computer, terminal, router, and hub—in short,
                                everything attached to a computer network that requires electricity. By doing
                                so, a computer system can be completely protected from all power fluctua-
                                tions. Also, batteries will become worn out and fail over time, so it is critical
                                to have a battery replacement schedule in place designed to replace batteries
                                shortly before their scheduled failure dates.
                             • Disk mirroring. Some companies that cannot afford to have any system down-
                                time at all will use two primary computers to record all transactions, rather
                                than the more traditional single computer. Under this system, all transactions
                                are recorded by two computers that are linked together and that mirror each
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