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160     PART II       Transaction Cycles and Business Processes


                           FI GU RE
                               4-6    ACCOUNTS RECEIVABLE SUBSIDIARY LEDGER





                                     Name:  Howard Supply                       Account Number 1435
                                     Address:  121 Maple St.
                                            Winona, NY 18017
                                                     Invoice  Payment  Sale  Account  Credit  Available
                                      Date Explanation
                                                     Number  (CR)   (DR)  Balance  Limit  Credit
                                      9/27  3" Pulley  92131        600.00  600.00  1000.00  400.00
                                            "
                                           (300 Units)
                                      10/7                   600.00            0.00      1000.00







                           Periodically, the individual account balances are summarized in a report that is sent to the general
                         ledger. The purpose for this is discussed next.

                         POST TO GENERAL LEDGER. By the close of the transaction processing period, the general ledger
                         function has received journal vouchers from the billing and inventory control tasks and an account sum-
                         mary from the AR function. This information set serves two purposes. First, the general ledger uses the
                         journal vouchers to post to the following control accounts:

                                                                         DR            CR
                                        Accounts Receivable Control  XXXX.XX
                                        Cost of Goods Sold            XXX.XX
                                           Inventory Control                         XXX.XX
                                           Sales                                    XXXX.XX

                           Because general ledger accounts are used to prepare financial statements, they contain only summary
                         figures (no supporting detail) and require only summary posting information. Second, this information
                         supports an important independent verification control. The AR summary, which the AR function inde-
                         pendently provides, is used to verify the accuracy of the journal vouchers from billing. The AR summary
                         figures should equal the total debits to AR reflected in the journal vouchers for the transaction period. By
                         reconciling these figures, the general ledger function can detect many types of errors. We examine this
                         point more fully in a later section dealing with revenue cycle controls.


                         SALES RETURN PROCEDURES
                         An organization can expect that a certain percentage of its sales will be returned. This occurs for a number
                         of reasons, some of which may be:
                           The company shipped the customer the wrong merchandise.
                           The goods were defective.
                           The product was damaged in shipment.
                           The buyer refused delivery because the seller shipped the goods too late or they were delayed in transit.

                           When a return is necessary, the buyer requests credit for the unwanted products. This involves revers-
                         ing the previous transaction in the sales order procedure. Using the DFD in Figure 4-7, let’s now review
                         the procedures for approving and processing returned items.
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