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216     PART II       Transaction Cycles and Business Processes

                 prepared, and the goods are shipped to the customer in  automatically updated by crediting the customer
                 the same way as other sales orders.            account. Both return slips are filed by billing/accounts
                   After receiving the sales order from the sales depart-  receivable in the returned goods file for future business
                 ment, the billing/accounts receivable department clerk  evaluation.
                 files it in a temporary file until the shipping notice, the
                 bill of lading, and the sales order or factory order have  Description of Cash Receipts Procedures
                 arrived from the warehouse. Once the shipping notice
                                                                All of USA Cycle’s mail arrives in the mail room in the
                 and other documents have arrived, the clerk reviews
                                                                cash receipts department. A cash receipts clerk in the
                 these documents along with the sales order from the
                                                                mail room opens all the mail, separates the checks and
                 temporary file and prepares two copies of the sales
                                                                remittance advices, and endorses all the checks ‘‘For
                 invoice using the billing/accounts receivable department
                                                                Deposit Only.’’ Afterward, the clerk records each check
                 PC, which automatically records the sale in the sales
                                                                on a remittance list and sends one copy of the remit-
                 journal and updates the accounts receivable subsidiary
                                                                tance list to the billing/accounts receivable department
                 ledger and the general ledger. One copy of the sales
                                                                along with the remittance advices. Then the clerk pre-
                 invoice is mailed to the customer and the other is for-
                                                                pares a bank deposit slip and updates the cash receipts
                 warded to the sales department, which closes the open
                                                                journal on the cash receipts department’s PC. Later that
                 customer order file. After closing the open customer
                                                                day, the cash receipts manager deposits the checks in
                 order file, all documents in the file are sent to the bill-
                                                                the bank. In the billing/accounts receivable department,
                 ing/accounts receivable department. These documents
                                                                a clerk updates customer accounts on the department’s
                 are then filed in the accounts receivable pending file
                                                                PC with the information from the remittance advices,
                 along with other documents the billing/accounts receiv-
                                                                which automatically updates the accounts receivable
                 able department receives to await customer payment.
                                                                subsidiary and general ledger control accounts. The bill-
                                                                ing/accounts receivable clerk also closes the accounts
                 Description of Sales Return Procedures         receivable pending file for invoices that have been paid
                 When goods are returned to the receiving department,  in full. Finally, the clerk files all source documents
                 the receiving clerk counts and inspects the returned  along with the remittance list and remittance advices in
                 goods and then prepares two returned-goods slips. Fol-  the sales history file.
                 lowing this, the manager in the receiving department
                 evaluates the circumstances of the return and decides  Required
                 whether to grant credit and stamps the slips accordingly.  a. Create a data flow diagram of the current system.
                 Afterward, the goods are sent to the warehouse with  b. Create a system flowchart of the existing system.
                 one of the stamped return slips.               c. Analyze the internal control weaknesses in the
                   In the warehouse, a warehouse employee enters the  system. Model your response according to the six
                 information on the warehouse department PC, which  categories of physical control activities specified in
                 updates the inventory subsidiary ledger records. The  SAS 78/COSO.
                 second stamped slip is sent to the billing/accounts re-  d. Prepare a system flowchart of a redesigned
                 ceivable department, where the sales journal, accounts  computer-based system that resolves the control
                 receivable subsidiary ledger, and general ledger are  weaknesses you identified. Explain your solution.
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