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316     PART II       Transaction Cycles and Business Processes


                           FI GU RE
                              7-11    INVENTORY USAGE

                                                                           Daily Demand


                                         Q             Inventory
                                                       Cycle

                               Inventory
                               Level
                                      ROP

                                                                              Time (days)

                                                   Lead Time


                         additional inventories called safety stock must be added to the reorder point to avoid unanticipated stock-
                         out events. Figure 7-12 shows an additional 10 units of safety stock to carry the firm through a lead time
                         that could vary from 8 to 10 days. The new reorder point is 50 units. Stock-outs result in either lost sales
                         or back-orders. A back-order is a customer order that cannot be filled because of a stock-out and will
                         remain unfilled until the supplier receives replenishment stock.
                           When an organization’s inventory usage and delivery patterns depart significantly from the assump-
                         tions of the EOQ model, more sophisticated models such as the back-order quantity model and the pro-
                         duction order quantity model may be used. However, a discussion of these models is beyond the scope of
                         this text.


                           FI GU RE
                              7-12    THE USE OF SAFETY STOCK TO PREVENT STOCK-OUTS








                                                             d = 5 units
                                                              per day
                                                   Q = 346 units
                                  Units of
                                 Inventory




                                         ROP = 50


                                              10
                                                 Safety Stock
                                               0
                                                                                          Lead time
                                                                                         varies from
                                                                                         8 to 10 days
                                                                         Time
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