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CONTENTS   ix


                      Summary 522                                   14 Multicriteria Decisions 593
                      Worked Example 522
                      Problems 525                                  14.1 Goal Programming: Formulation and
                                                                        Graphical Solution 594
                      Case Problem 1 Dunes Golf Course 530
                                                                        Developing the Constraints and the Goal
                      Case Problem 2 Effortless Events 531
                                                                          Equations 595
                      Appendix 12.1 Simulation with Excel 533
                                                                        Developing an Objective Function with Preemptive
                                                                          Priorities 597
                                                                        Graphical Solution Procedure 598
                      13 Decision Analysis 539
                                                                        Goal Programming Model 601
                      13.1 Problem Formulation 541                  14.2 Goal Programming: Solving More Complex
                          Payoff Tables 542                             Problems 602
                          Decision Trees 542                            Suncoast Office Supplies Problem 602
                      13.2 Decision Making without Probabilities 543    Formulating the Goal Equations 603
                          Optimistic Approach 543                       Formulating the Objective Function 604
                          Conservative Approach 544                     Computer Solution 605
                          Minimax Regret Approach 545               14.3 Scoring Models 609
                      13.3 Decision Making with Probabilities 546   14.4 Analytic Hierarchy Process 614
                          Expected Value of Perfect Information 548     Developing the Hierarchy 615
                      13.4 Risk Analysis and Sensitivity Analysis 551  14.5 Establishing Priorities Using AHP 615
                                                                        Pairwise Comparisons 616
                          Risk Analysis 551
                                                                        Pairwise Comparison Matrix 617
                          Sensitivity Analysis 552
                                                                        Synthesization 619
                      13.5 Decision Analysis with Sample                Consistency 620
                          Information 556                               Other Pairwise Comparisons for the Car Selection
                          Decision Tree 556                               Problem 622
                          Decision Strategy 558                     14.6 Using AHP to Develop an Overall Priority
                          Risk Profile 562                              Ranking 623
                          Expected Value of Sample Information 564
                                                                    Summary 625
                          Efficiency of Sample Information 565
                                                                    Worked Example 625
                      13.6 Calculating Branch Probabilities 566     Problems 627
                      13.7 Utility and Decision Making 568          Case Problem EZ Trailers 633
                                                                    Appendix 14.1 Scoring Models with Excel 634
                          The Meaning of Utility 569
                          Developing Utilities for Payoffs 571      Conclusion: Management Science in Practice 635
                          Expected Utility Approach 573             Appendices 639
                                                                    Appendix A Areas for the Standard Normal
                      Summary 575
                                                                      Distribution 641
                      Worked Example 575                                               l
                                                                    Appendix B Values of e  642
                      Problems 577
                                                                    Appendix C Bibliography and References 643
                      Case Problem 1 Property Purchase Strategy 585  Appendix D Self-Test Solutions 645
                      Case Problem 2 Lawsuit Defence Strategy 587   Glossary 677
                      Appendix 13.1 Decision Analysis with Treeplan 587  Index 683


















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