Page 167 - Anne Bruce - Building A HIgh Morale Workplace (2002)

Winning Back Morale in Emotional Times 147

when coping with catastrophe and it demonstrates an
organization’s compassion for their people.

❏ Managers must be ready to mobilize resources at a
moment’s notice.

❏ Employees want “just-in-case” information in order to
maintain peace of mind.

❏ Managers should take the approach that there is a human
side to every crisis.