Page 39 - Anne Bruce - Building A HIgh Morale Workplace (2002)
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Business on Planet Earth, No Longer as We Know It 19
Manager’s Checklist for Chapter 1
❏ Create esprit de corps among your employees, because
morale can be high only when people feel special.
❏ Pay attention to your employees. Show them that you care
about them. Listen to what they have to say—and then
take action.
❏ Reward workers for exceeding the expectations of their
jobs. Acknowledge employees who contribute regularly to
product and service improvements or help reduce the
costs of operation without sacrificing quality.
❏ To keep morale high, review employee grievances prompt-
ly and settle them quickly.
❏ Tune into the emotional needs of your employees and
match those needs to their jobs.
❏ Generate the spirit of gratitude and spread enthusiasm.
❏ Nurture an atmosphere of high self-esteem. Treat people
like whole persons. Start a whole-person database.
❏ Make your company more of a community, less of a cor-
poration.
❏ Create a feeling of belonging for new hires. Eliminate
employee numbers that correspond with dates of hire.
