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The team can take any or all of these actions to mitigate a risk:
                          • Alter the project plan. The project schedule can be adjusted to help reduce the risk. Riskier
                            tasks can be moved earlier in the project, or given more time. This will give the team an
                            early warning or a time cushion in case the risks materialize. The project manager can
                            also hold an additional estimation session to break down the riskiest tasks into sub-
                            tasks. More detailed planning will help reduce the risk.
                          • Add additional tasks. There are certain actions that can be added to the schedule to help
                            avoid risks. For example, if there is a high probability that a critical team member will
                            leave the organization, cross-training tasks can be assigned to other people. This will
                            increase total effort in the project, but it will be worth it if the team member leaves.
                          • Plan for risks. For risks with a high impact that do not need specific tasks or project plan
                            changes, the project manager should have the team spend a few minutes identifying the
                            steps that should be taken in case the risk does occur. These do not need to be added to
                            the project schedule, but they should be written down and added to the risk plan. This
                            way, if the risk does occur, nobody will panic. Problems that have a large impact on the
                            project can be demoralizing to the team and may throw the project into chaos. Simply
                            having preplanned the steps needed to fix the problem is highly reassuring; it keeps the
                            team feeling like they are on track.

                          Once the mitigation steps are identified, all of these risks and actions should be docu-
                          mented in a risk plan. The easiest way to do that is to create a simple spreadsheet with five
                          columns: Risk (one to three sentences that describe each risk), Probability (the estimated
                          probability from 1 to 5), Impact (the estimated impact from 1 to 5), Priority (Probability ×
                          Impact), and Action (the specific actions that will be taken to mitigate the risk, or “None”
                          if the risk is deemed a low enough priority to ignore). Figure 2-1 shows a sample risk plan.

                                    NOTE
                                    A more detailed risk mitigation process is described in Making Process
                                    Improvement Work by Neil Potter and Mary Sakry (Addison Wesley, 2002).


                          Project Plan Inspection Checklist

                          The project plan—including the project schedule—should be reviewed (see Chapter 5)
                          using this inspection checklist:

                          Statement of work
                            Does the project plan include a statement of work (SOW)?

                            Is the SOW complete—does it contain all of the features that will be developed?
                            Are all work products represented?
                            If estimates are known, have they been included?
                          Resources
                            Does the project plan include a resource list?
                            Does the resource list contain all resources available to the project?

                   28  CHAPTER TWO
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