Page 242 - Between One and Many The Art and Science of Public Speaking
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Chapter 8  Supporting Your Message               209



                                                                                            Exhibit 8.4
                                                                                            Supporting a Claim
                               Grounds:                                 Claim:              The claim “I should take
                               It is cloudy  Warrant: Clouds and      I should take         an umbrella” is supported
                               and windy.    wind are signs of rain.  an umbrella.
                                                                                            by appropriate grounds
                                                                                            and a warrant.





                    diet, however, that doesn’t prove it will work for us. Unfortunately, celebrities
                    often persuade people even though they don’t have expertise in the area. In
                    our speeches, we try to make sure the authorities we cite not only are credible
                    to the audience but also are knowledgeable about the topic. When we cite our
                    own opinion, we need to be particularly careful to explain to the audience why
                    we have the authority to speak on the topic. Authority warrants are subject to
                    tests of whether the authority is truly an expert, has accurate information, and
                    is unbiased.
                                                                                             Tips and Tactics
                     Using Authority Warrants

                    •  Make sure the authority is an expert in the area being discussed.
                    •  Make sure the authority is acting on reliable information.
                    •  Use only unbiased authorities.


                    An example of reasoning from an authority warrant is shown in Exhibit 8.5.
                    Based on the grounds (the doctor tells you that the best way to lose weight is to
                    go on the NutriSystem diet) and the warrant (the doctor is an expert in treating
                    obesity), you decide to accept the claim (and go on the NutriSystem diet).
                      To test the validity of this reasoning, we must know whether the doctor is
                    an expert in the area of treating obesity, whether she has reliable information
                    about the state of your health and the effectiveness of the NutriSystem diet, and
                    whether she is biased. If the doctor is a dermatologist, for example, there is no
                    reason to believe she is competent to advise patients on what diet is best. Fur-
                    ther, suppose the only information she has about the NutriSystem diet is what
                    she’s read in the popular press rather than in medical journals. And fi nally, sup-
                    pose it turns out she gets a referral fee from the sponsors of the diet for sending
                    them a customer. In such a case, that expert opinion would be unreliable on all
                    three counts.
                      As speakers, we are wise to tell our audiences specifi cally why the experts
                    we quote are reliable and that they have no axe to grind. Otherwise, a skeptical
                    audience may reject our claims.                                          generalization
                                                                                             warrant
                                                                                             A statement that either
                    Generalization Warrants                                                  establishes a general rule
                                                                                             or principle or applies an
                    A  generalization warrant is a statement that either establishes a general   established rule or prin-
                    rule or principle or applies an established rule or principle to a specifi c case.   ciple to a specifi c case.
                    Warrants involving generalizations are used in two ways. Some warrants take






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          M4344.indb   209                                                                                    8/24/07   3:20:56 PM
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