Page 12 - How to Drive the Bottom Line with People

Contents

aisle 8 When Things Go Bad
(and They Will) ................................143

Part III Intangibles Drive Tangibles..............161
aisle 9 People, Not Profits ..........................163

aisle 10 Decision-Making: More Than
a Spreadsheet ..................................181
aisle 11 The 4P Management System............197
aisle 12 Humility Trumps Pride ....................215
Conclusion ......................................227

Afterword: Ken Blanchard ..............233
x
= Index ..............................................237