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5 Phases






               The business model design process we propose has five phases:
               Mobilize, Understand, Design, Implement, and Manage. As previ-                                                                           Mobilize                 Understand              Design                   Implement               Manage
               ously mentioned, the progression through these phases is rarely                                      objective                           Prepare for a successful   Research and analyze    Generate and test viable    Implement the      Adapt and modify the
               as linear as depicted in the table on the right. In particular, the                                                                      business model design    elements needed for the   business model options,    business model prototype    business model in response
               Understanding and Design phases tend to proceed in parallel. Busi-                                                                       project                  business model design eΩort and select the best  in the field             to market reaction
               ness model prototyping can start early in the Understanding phase,
               in the form of sketching preliminary business model ideas. Similarly,                                focus                               Setting the stage        Immersion               Inquiry                  Execution               Evolution
               prototyping during the design phase may lead to new ideas requiring
               additional research—and a revisiting of the Understand phase.                                        description                         Assemble all the elements for   You and the business model   Transform the information and   Implement the selected business   Set up the management struc-
                                                                                                                                                        successful business model design.  design team immerse yourselves   ideas from the previous phase   model design.    tures to continuously monitor,
               Finally, the last phase, Manage, is about continuously managing your                                                                     Create awareness of the need for a  in relevant knowledge: custom-  into business model prototypes   evaluate, and adapt or transform
               business model(s). In today’s climate, it’s best to assume that most                                                                     new business model, describe the  ers, technology, and environment.  that can be explored and tested.   your business model.
           248 business models, even successful ones, will have a short lifespan.                                                                       motivation behind the project, and  You collect information, interview  After an intensive business model
               Considering the substantial investment an enterprise makes in                                                                            establish a common language to   experts, study potential cus-  inquiry, select the most satisfac-
               producing a business model, it makes sense to extend its life through                                                                    describe, design, and analyze and  tomers, and identify needs and   tory business model design.
               continuous management and evolution until it needs complete                                                                              discuss business models.  problems.
               rethinking. Management of the model’s evolution will determine
                                                                                                                    book sections                       › Business Model Canvas (p. 44)  › Business Model Canvas (p. 44)  › Business Model Canvas (p. 44)  › Business Model Canvas (p. 44)  › Business Model Canvas (p. 44)
               which components are still relevant and which are obsolete.
                                                                                                                                                        › Storytelling (p. 170)  › Business Model Patterns (p. 52)  › Business Model Patterns (p. 52)  › Visual Thinking (p. 146)  › Visual Thinking (p. 146)
               For each process phase we outline the objective, the focus, and                                                                                                   › Customer Insights (p. 126)  › Ideation (p. 134)  › Storytelling (p. 170)  › Scenarios (p. 180)
               which content in Business Model Generation supports that phase.
                                                                                                                                                                                 › Visual Thinking (p. 146)  › Visual Thinking (p. 146)  › Managing Multiple Business Models   › Business Model Environment (p. 200)
               Then we outline the five phases in more detail, and explain how the                                                                                                                                                  (p. 232)
               circumstances and focus can change when you are working with an                                                                                                   › Scenarios (p. 180)    › Prototyping (p. 160)                           › Evaluating Business Models (p. 212)
               existing business model in an established organization.                                                                                                           › Business Model Environment (p. 200)  › Scenarios (p. 180)
                                                                                                                                                                                 › Evaluating Business Models (p. 212)  › Evaluating Business Models (p. 212)
                                                                                                                                                                                                         › Business Model Perspective
                                                                                                                                                                                                          on Blue Ocean Strategy (p. 226)

                                                                                                                                                                                                         › Managing Multiple Business Models
                                                                                                                                                                                                          (p. 232)






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