Page 146 - Build a Culture of Employee Engagement with the Principles

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Supportive Feedback

1. I give specific performance feedback to
employees on a daily basis.
2. I always provide feedback in a supportive
manner, even the most critical.
3. I encourage team members to provide me
with regular feedback on my performance and
effectiveness.
4. When I am concerned about an employee’s
behavior, I provide coaching within twenty-
four hours of becoming aware of the problem.
5. I follow up with employees soon after giving
corrective feedback to either reinforce
the positive changes or provide continued
coaching.

Total Number of Points

INTERPRETING YOUR SCORES

0-5: You are failing your employees and either need to imme-
diately address this problem or go back to being a “player.”
Supervision is not for everyone. By not providing employees
with regular feedback, you are not helping them to improve;
in fact, the overall performance and effectiveness of the
team will decrease as poor performance goes unchecked.
Whether you realize it or not, your current lack of coaching
or, as you may call it, “hands-off” approach is seriously limit-
ing the potential of your team and overall human capital of
your organization.
6-10: You are maintaining and may be slightly improving the
overall skills and effectiveness of team members. However,