Page 228 - Build a Culture of Employee Engagement with the Principles

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Trust

find opportunities to be more fair and equitable. Seek to
eliminate any source of real or perceived bias.
14. Be patient. Understand that it will take time to prove
yourself worthy of earning back another’s trust. Remain
patient and consistent in your behaviors.

The Bottom Line

Of the seven drivers, trust correlates highest with participants’
overall RESPECT score. A strong foundation of trust is abso-
lutely necessary in order to experience a sense of respect and
engagement. This is true in both personal and professional rela-
tionships. If you have identified trust as an area of opportunity
for you, focus here first. In the next and final chapter, we will
discuss strategies to help you implement the RESPECT Model in
order to maximize the human capital of your organization.