Page 231 - Build a Culture of Employee Engagement with the Principles

202 Carrots and Sticks Don’t Work

fail if they do not engage the hearts and minds of their employ-
ees with RESPECT. You can only accomplish so much as one per-
son; if your goal is individual glory, focus on individual sports.
Among the great leaders of the world, few have led with more
respect or been more respected than college-professor-turned-
Civil-War-hero Joshua Chamberlain. The story of Chamberlain’s
leadership and courage verges on the unbelievable. Fortunately,
it has been well documented and preserved, most notably in
Michael Shaara’s Pulitzer Prize–winning novel The Killer Angels,
which details Chamberlain’s heroism during the battle of Gettys-
burg and his successful defense of the hill known as Little Round
Top.
Grant held Chamberlain in such high regard that he gave
him the honor of overseeing the surrender of the Confederate
soldiers. In one of the most poignant scenes in American his-
tory, Chamberlain ordered his men to stand at attention to show
respect to the vanquished Confederate soldiers as they marched
to Appomattox Court House—an action for which he would later
be criticized but always defended. In 1893, thirty years after
the battle, he received the Medal of Honor, and five years later,
at the age of seventy, he volunteered to serve in the Spanish-
American War but was rejected for duty. He died in 1914 at the
age of eighty-five. Joshua Chamberlain made respect an action-
able philosophy in his life.

Leading with RESPECT

Whether on the battlefield or in the boardroom, people follow
leaders they respect and by whom they are respected. As such,
respect brings with it great power to influence others and their
behaviors. Respected leaders inspire followers to engage in the