Page 74 - Build a Culture of Employee Engagement with the Principles

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Employee Engagement

dedication. Employees are fully in the game and using high
levels of discretionary effort to reach the goals and objec-
tives of your organization. Your engaged workforce gives
you a competitive advantage.

Regardless of your score on the quiz, the chapters that follow
will help you increase and maintain high levels of engagement
in your organization. Next, we look at reasons why having an
engaged workforce contributes so substantially to organizational
vitality.

Benefits of an Engaged Workforce

According to the consulting firm DDI, “The higher the level
of engagement, the higher the performance of the business.
The research is not inconclusive, not limited to one country or
industry, and not contained to a few hundred people—it’s over-
whelming.” There is no debate regarding the financial impact
of employee engagement. Later in this chapter, we will exam-
ine findings from selected research studies. For now, I’ve listed
the many factors that have been associated with higher levels of
engagement:

• Increased productivity
• Increased profitability
• Higher-quality work
• Improved efficiency
• Lower turnover
• Reduced absenteeism