Page 9 - Build a Culture of Employee Engagement with the Principles

Copyright © 2010 by Paul L. Marciano. All rights reserved. Except as permitted under the
United States Copyright Act of 1976, no part of this publication may be reproduced or distributed
in any form or by any means, or stored in a database or retrieval system, without the prior written
permission of the publisher.

ISBN: 978-0-07-173698-5
MHID: 0-07-173698-0

The material in this eBook also appears in the print version of this title: ISBN: 978-0-07-171401-3,
MHID: 0-07-171401-4.

All trademarks are trademarks of their respective owners. Rather than put a trademark symbol
after every occurrence of a trademarked name, we use names in an editorial fashion only, and to

the benefit of the trademark owner, with no intention of infringement of the trademark. Where
such designations appear in this book, they have been printed with initial caps.
McGraw-Hill eBooks are available at special quantity discounts to use as premiums and sales
promotions, or for use in corporate training programs. To contact a representative please e-mail
us at bulksales@mcgraw-hill.com.

TERMS OF USE
This is a copyrighted work and The McGraw-Hill Companies, Inc. (“McGrawHill”) and its
licensors reserve all rights in and to the work. Use of this work is subject to these terms. Except as
permitted under the Copyright Act of 1976 and the right to store and retrieve one copy of the work, you
may not decompile, disassemble, reverse engineer, reproduce, modify, create derivative works based
upon, transmit, distribute, disseminate, sell, publish or sublicense the work or any part of it without
McGraw-Hill’s prior consent. You may use the work for your own noncommercial and personal
use; any other use of the work is strictly prohibited. Your right to use the work may be terminated
if you fail to comply with these terms.

THE WORK IS PROVIDED “AS IS.” McGRAW-HILL AND ITS LICENSORS MAKE NO
GUARANTEES OR WARRANTIES AS TO THE ACCURACY, ADEQUACY OR
COMPLETENESS OF OR RESULTS TO BE OBTAINED FROM USING THE
WORK, INCLUDING ANY INFORMATION THAT CAN BE ACCESSED
THROUGH THE WORK VIA HYPERLINK OR OTHERWISE, AND EXPRESSLY
DISCLAIM ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING BUT NOT
LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. McGraw-Hill and its licensors do not warrant or guarantee that the
functions contained in the work will meet your requirements or that its operation will be uninterrupt-
ed or error free. Neither McGraw-Hill nor its licensors shall be liable to you or anyone else for any
inaccuracy, error or omission, regardless of cause, in the work or for any damages resulting
therefrom. McGraw-Hill has no responsibility for the content of any information accessed through
the work. Under no circumstances shall McGraw-Hill and/or its licensors be liable for any indirect,
incidental, special, punitive, consequential or similar damages that result from the use of or inability to
use the work, even if any of them has been advised of the possibility of such damages. This limitation of
liability shall apply to any claim or cause whatsoever whether such claim or cause arises in
contract, tort or otherwise.