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Chapter 6
                           such as stock options. The Human Resources module provides more options for processing
                           long-term incentives. For instance, the SAP Payroll module enables companies to calculate
                           taxes accurately when employees exercise stock options and sell their shares in the
                           company. The Human Resources module can be programmed to share that incentive data
                           with Accounting so that Accounting can complete the necessary financial reporting.


                           Personnel Cost Planning
                           Changes in an organization (including expansions, acquisitions, and downsizing) can affect
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                           employee-related expenses, which are usually a significant portion of a company’s costs. The
                           Personnel Cost Planning tool allows human resources staff to define and evaluate planning
                           scenarios to generate cost estimates. Performing cost planning allows human resources to
                           forecast cost estimates by integrating data with other SAP ERP modules.

                           Management and Payroll for Global Employees
                           Companies who manage a team of employees around the globe face many complicated
                           issues, including managing relocation plans, visas and work permits, housing, taxes, and
                           bonus pay in a variety of countries. SAP ERP has enhanced features to support the
                           management of these issues, with customized functionality for over 50 countries—helping
                           companies ensure their payroll processes meet current legal regulations and collective
                           bargaining agreements in the local business environments.

                           Management by Objectives
                           The concept of management by objectives (MBO) was first outlined by Peter Drucker in his
                           1954 book The Practice of Management. In MBO, managers are encouraged to focus on
                           results, not activities, and to “negotiate a contract of goals” with their subordinates without
                           dictating the exact methods for achieving them. SAP ERP supports the MBO approach
                           through a process that incorporates performance appraisal. The appraisal results can affect
                           an employee’s compensation, generating annual pay raises that can be significant, depending
                           on the employee’s performance. The MBO process in SAP ERP also allows managers to
                           include the results of achieved objectives in the employee’s qualifications profile.



                              ANOTHER           LOOK


                              FMLA Management
                              Under the Family and Medical Leave Act (FMLA) of 1993, eligible employees can take up
                              to 12 weeks of unpaid time off per year to recover from a serious medical condition or to
                              care for a sick member of their immediate family or a new child. At Banner Health, a
                              company with hospitals and healthcare facilities in seven states, about 5 percent of
                              employees make use of FMLA leave. The company has calculated the cost of that leave
                              at close to $1 million per year, not including the cost of regular sick days, vacations,
                              bereavement leave, and so on. In fact, the Human Resources staff at Banner thinks that
                              cost estimate probably does not reflect leave taken by another 1 percent of employees
                              whose time is not accurately tracked. Some absences are not tracked because they are
                              not documented properly. For example, if an employee takes time off for migraine
                                                                                            (continued)



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