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Process Modeling, Process Improvement, and ERP Implementation
Consider vacation requests. Employees performing critical operational tasks within an
organization may be required to request time off from work in advance. The process of
requesting time off is likely a relatively infrequent process that can create operational and
employee morale problems if not handled properly. As such, it is a prime candidate for a
workflow tool. In SAP, the Workflow Builder is used to define the process behind a
workflow. In addition to defining the steps in a business process, the software identifies
individuals involved in the process and sets other process parameters. Figure 7-14 shows
a Workflow Builder screen for the workflow that manages an employee’s request for
time off.

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Source Line: SAP AG.
FIGURE 7-14 SAP ERP Workflow Builder screen

In the first step in this process, an employee completes the Create Notification of
Absence screen (shown in Figure 7-15) to request time off from work.

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