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BRIEF CONTENTS
Preface xv
Chapter 1
Business Functions and Business Processes 1
Chapter 2
The Development of Enterprise Resource Planning Systems 19
Chapter 3
Marketing Information Systems and the Sales Order Process 49
Chapter 4
Production and Supply Chain Management Information Systems 77
Chapter 5
Accounting in ERP Systems 117
Chapter 6
Human Resources Processes with ERP 159
Chapter 7
Process Modeling, Process Improvement, and ERP Implementation 183
Chapter 8
RFID, Business Intelligence (BI), Mobile Computing, and the Cloud 215
Glossary 243
Index 249
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