Page 160 - Corporate Communication
P. 160

Cornelissen-05.qxd  10/11/2004  5:30 PM  Page 148




                     148  Corporate Communications in Practice


                     structural, deterministic relationships between contingency factors and structure can
                     be found and that, as contingency factors broadly differ by classes of organizations, it
                     therefore also accounts for differences across different types of organizations.
                        This latter point distinguishes contingency theory, which argues that variation in
                     structures is thus dependent on mechanisms in the environment, from theories such as
                     ‘political choice’ or ‘power-control’, which in contrast, argue against determinism and
                     the existence of structural relationships between an organization and its environment. 40
                     These political frameworks challenged the determinism inherent in contingency the-
                     ory, as they sought to replace contingency theory with approaches that focus often on
                     individual perception,belief and choice,as well as conflict and power struggles between
                     classes or groups within the organization.A particular example of this strand of orga-
                     nization theory is the ‘political choice’ theory of organizational structure, which posits
                     that people exercise choice rather than bowing to situational dictates. Hence, this
                     theory rejects the notion that a functional structure will be chosen and suggests that
                     organizational structure is often counter-productive and only serves the interests of certain
                     organizational members (i.e. powerful coalitions).Yet another theory, power-control
                     theory, does not go as far as to deny any form of functionalism, but stresses the impor-
                     tance of managerial perceptions and actions mediating between the environment and
                     the structures within a company.This theory, initially framed by Child in 1972, now
                     represents a separate and powerful school of thought in management and organization
                     research. Power-control theory states that organizational structures are partly deter-
                     mined by or related to conditions within a company’s environment, but also partly
                     result from managerial choices. Decisions over organizational structure are influenced
                     by managerial perceptions, so that the preferences, interest and power of managers also
                     affect which structure is chosen. Comparing these two perspectives suggests that con-
                     tingency theory focuses for its explanation of organizational structure on material or
                     ‘objective’ factors such as size and technology in the company’s environment, rather
                     than on ‘subjective’ or political factors such as ideas, perceptions and norms, as power-
                     control theory does. And in terms of managerial choice, contingency theory implies
                     a relatively high level of determinism where managers are seen as having to adopt
                     the organizational structure required by a company’s environmental conditions.The
                     power-control theory, in contrast, assumes a larger variance in structures and hence a
                     friction between environment and structure possible because of the decisive influence
                     and variant nature of managerial perceptions and actions.


                     The contingency perspective on communications organization. The contingency or
                     environmental perspective on communications organization emerged with the work of
                                            41
                     Kotler and Mindak in 1978. Observing increased dependencies and overlap between
                     public relations and marketing, Kotler and Mindak argued for a more contingent view
                     relating alternative relational concepts of public relations and marketing to factors such
                     as organizational size and business sector.They for instance suggested that for some
                     companies,particularly retail and manufacturing companies,it might be more effective
                     to closely align marketing and public relations so as to reduce interdepartmental con-
                     flict and problems of coordination. Since Kotler and Mindak’s groundbreaking work,
                     a number of academic researchers have since followed the contingency path for
                     research into communications organization including Schneider, Van Leuven and
                               42
                     Cornelissen. Van Leuven, for instance, researched whether the structuring of the
   155   156   157   158   159   160   161   162   163   164   165