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Index 231
speaking tone, 60–61 National Incident Management System
story characteristics, 54–55 (NIMS), 6
target audience, 58–59 Negative dominance model, 44
underserved communities, 107 New normal, 213
Meditation, 88 New York Disaster Interfaith Services
Mental health disaster response, essential (NYDIS), xiv, 114
elements of, 85 New York State Psychological Association
Mental noise Disaster Response Network, 148
model, 43–44 NGOs. See Nongovernmental organizations
overcoming, 49 Nietzsche, 36
Message maps, 46–51 NIMS. See National Incident Management
benefits, 46 System
common sets of concerns, 49 9/11. See September 11 (2001) attacks
construction, 46, 47–51 9/11 United Services Group, 111
contents, 46 Nongovernmental organizations (NGOs), 163
definition of, 46 NYC 9/11 Unmet Needs Roundtable, 105, 108,
delivery, 50–51 109
development, 47 NYDIS. See New York Disaster Interfaith
identification of stakeholders, 47 Services
key messages, 49
message testing, 50 O
printed copy, 47
questions and concerns, 48 O-Bon ceremony, 184–186
sample, 63–64 Organization(s)
supporting facts, 50 individual level within, 104
template, 62 nongovernmental, 163
Model(s). See also Hurricane Katrina, models notion about, 100
for collaborations following representative, 150
APP, 52 worlds in, 103
COPE, 222, 225 Out-of-the-box case, 115
integrative psychosocial resilience, 158 Overconfidence, bias of, 43
mental noise, 43 Overview, xvi–xvii
risk communication, 40–45 collaboration-in-action, xvii
mental noise model, 43–44 collaboration pertaining to resilience and
negative dominance model, 44 trauma, xvii
risk perception model, 40–43 disaster work, xvi
trust determination model, 45
spiritual supervision, 130 P
Morgue, 151
Mortgage and Rental Assistance (MRA) Pain (emotional), assumption, 27
program (FEMA), 116 Participant observation, 20
Motivational system, primary, 28 Partnerships, xi
Mourning Patching, 101
assumption about, 25 Pathological mourners, 26
pathological, 26 Posttraumatic growth, 84
MRA program. See Mortgage and Rental Posttraumatic stress disorder (PTSD), 87, 118,
Assistance program 189, 191, 196
Muraqba, 170 Post-trauma/victimization adaptational styles,
Mutual respect, 17 201
“Myself angry” experience, 32 POWs. See Prisoners of war
Prayer, as coping strategy, 88
N Preexisting medical condition, 126
Preexisting relationships, 164
Nathan Kline Institute, 20 Preincident relationships, 152