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12             Creating Spiritual and Psychological Resilence

            and doing direct clinical care and organizational intervention, collabora-
            tion and consulting; working with Hurricane Katrina-affected individuals
            and families in New York; planning and organizing several conferences on
            interdisciplinary  collaboration  training  in  psychoanalytic  and  organiza-
            tional work; traveling to Sri Lanka as an advisor/consultant in multiorgani-
            zation NGO (nongovernmental organization) work a year after the tsunami
            in 2004; conducting distance-learning trainings for Chinese mental health
            responders  after  the  2008  Sichuan  earthquake;  conducting  trainings  in
            Mumbai, India after the November 26, 2008 terror attacks; and, impor-
            tantly, working for 2 years as a surgical resident as part of a well-functioning
            surgical team, the most highly efficient group collaboration I have experi-
            enced, sustained under conditions of chronic crisis and trauma. The plan-
            ning processes for many of these activities, including working on this book,
            was at times characterized by great difficulty collaborating leading to crisis,
            when the self-induced crisis itself would then create the necessity to get the
            work moving, in a vicious and inefficient, yet seemingly inalterable, cycle.
            Disasters may introduce “cracks” into disaster service delivery networks,
            which impair function (Gillespie & Murty, 1994).
              Without the factors described in the introduction to this book, i.e.,

              •   The will to collaborate overriding other goals (even some of your own
                 other goals or the needs of the involved organizations).
              •   The desire and ability to be self-reflective.
              •   The ability to regulate one’s own emotional states to find alternatives,
                 such  as  “thoughtful-speech-as-action”  to  replace  knee-jerk  divisive
                 reactive action out of, for instance, anger, aggression, fear, flight and
                 avoidance leading to incorrect conclusions miscommunication.
              •   The open-mindedness and self-interest to see another’s point of view in
                 order to build bridges.
              •   A sense of putting aside short-term needs in favor of long-term ones.
              •   The dedication to learning to be tactful and diplomatic in addressing
                 hot-button topics.
              •   Clear  leadership  and  appropriate  delegation  of  authority  and
                 responsibility.
              •   The willingness and ability to ignore perceived slights and set aside dif-
                 ferences when they might get in the way of the primary task of working
                 together.
              •   The development of a trusting relationships over time.

              No applied tools will be effective as desired. With the above consider-
            ations in mind (and the understanding that these approaches be tailored
            to individuals and organizations, that they are a moving targets for which
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