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72  Mapping approaches and themes

             between networks. A ‘mass media’-oriented political economy tradition has
             astigmatism along with problems of ageing. Yet a more fundamental critique is
             that the communication problems CPE has addressed have been largely overcome
             by changes in media, so as to render the critiques redundant and obsolete. In
             particular scarcity of supply has been overcome through digitalisation. The
             model of mass media provision, and its attendant concerns about control and
             influence, is much less salient as communication resources have been distributed
             throughout society. Central claims are that media and communications systems,
             transformed by technological innovation, are progressing from scarcity to abun-
             dance, from control to chaos, and from producer power to consumer power.
             The rest of this book examines these claims in various ways and the attendant
             gains and losses accompanying changes in media. Here I will just introduce and
             summarise, drawing on Flew (2011) and other accounts, a model of change from
             a paradigm of mass media to one of convergent media.

             Table 1

                               Mass communications      Convergent media
             Media production  Hierarchical/complex division  New technologies (Web 2.0
                               of labour                etc.) ‘give scope for
                               ‘Critical role of media content  individuals/small teams to be
                               gatekeepers and professionals’  producers, editors and
                               (Flew 2011)              distributors of media content’
             Media distribution  Large-scale distribution  Internet ‘dramatically lowers
                               High barriers to market entry  barriers to entry based on
                                                        distribution’
                                                        Greater choice of media
                                                        outlets, content and services
             Media power       Asymmetrical power       Greater empowerment of
                               relationship between     users/audiences
                               producers and consumers  Multiple communication flows
                               One-way communication flow  Interactivity

             Communication     One-to-many              Many-to-many
                               Predominant model mass   Mix includes mass self-
                               communication            communication (Castells 2009)
             Media content     Tendencies towards       ‘Long tail’ economics;
                               standardisation and mass  demassification, segmentation
                               appeal; content designed to  and niche media content
                               maximise audiences; limited  markets
                               scope for market segmentation
             Producer/consumer  Mostly impersonal,      Personalisation
             relationships     anonymous and commoditised  Driven by user communities
                               Audience as target       and user-generated content
                                                        (UGC)
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