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132  Cultural Competence in Health Education and Health Promotion




                        comprise information that has been collected by an agency, organization, or individual
                       researchers previously. Government agencies are an important source of such informa-
                       tion at the national and state level on issues such as population size and distribution, vital
                       statistics, socioeconomic indicators, epidemiology of diseases, health expenditures, and
                       health status and risks factors, to mention just the most relevant themes. Examples of
                       some of the more common sources for these categories of information are the Statistical
                       Abstract of the United States, the National Health Interview Survey (NHIS), the National
                       Hospital Discharge Survey (NHDS), the Youth Risk Behavior Surveillance System
                       (YRBSS), the  Morbidity and Mortality Weekly Report  (MMWR), and the Behavioral
                       Risk Factor Surveillance System (BRFSS) (McKenzie et al., 2005).
                           Some important secondary data that are very helpful for obtaining information about
                       minority groups and subgroups are not collected or specified by government agencies

                       but are available from research institutes (such as the UCLA Health Center for Policy
                       Research and the California Institute for Rural Studies); public foundations (such as the
                       Robert Wood Johnson Foundation, the California Endowment, and the Kaiser Founda-
                       tion), and voluntary health organizations (such as the March of Dimes, the American
                       Cancer Association, and the American Heart Association). Such organizations have
                       become an important additional source of information. The case of indigenous Mexicans
                       from Oaxaca, a subgroup of Mexicans who have migrated massively to California since
                       the late 1980s, is an illustration of this. Government agencies are not a good source for
                       information on this population because government data for this group are treated as part
                       of the data for Hispanics in general. The few studies that have been conducted to assess
                       the living conditions of indigenous migrants in California have been produced by


                       researchers affiliated with a nonprofit research center (the California Institute for Rural

                       Studies) and by scholars affiliated with various universities in California (see Fox and
                       Rivera - Salgado, 2004, for a good example of this type of research).
                           Primary data comprise all the information that is collected directly from the target
                       community through a variety of methodologies, including individual assessments (sur-
                       veys and Delphi technique) and group assessments (focus groups, nominal groups, and
                       community forums). Primary data are very valuable, especially when working with
                       diverse populations, because they provide specific information about the particular

                       community or group that planners have selected and typically offer insights into socio-
                       economic characteristics and cultural practices (Doyle  &  Ward, 2001). The remainder
                       of this section offers brief descriptions of the main methods of collecting primary data.
                           Surveys are the preferred method for collecting primary data. Surveys are very
                       flexible tools and can be conducted through questionnaires, telephone interviews, or

                       face - to - face interviews. Surveys can be collected through a single contact with each
                       respondent (cross - sectional) or through a series of questionnaires administered by
                       phone or e - mail to a group of persons considered  “ experts, ”  and designed to generate
                       consensus (Delphi technique). Surveys are a good method not only of getting a clear
                       picture of the characteristics of the target population and of its priority needs but also
                       of assessing program delivery preferences (McKenzie et al., 2005). Health education
                       professionals should be aware that the quality of the information obtained from a








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