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328 Contributors
Kenneth Keniston is Andrew Mellon Professor of Human Develop-
ment and Director of Projects for the Program in Science, Technology
and Society, Massachusetts Institute of Technology.
Carleen Maitland is a doctoral candidate in Systems Engineering,
Policy Analysis and Management at Delft University of Technology
in the Netherlands. She is writing her dissertation on the role of
trust in the adoption of electronic commerce by small to medium
sized enterprises in both developed and developing countries. In gen-
eral her research interests include cultural factors and the effects of
regulation in the adoption of communication technologies. She is co-
author of a paper in the Journal of Broadcasting and Electronic
Media on V-chip policies in the US and Canada. Prior to her position
at Delft, Ms. Maitland was a doctoral student in the Dept. of Tele-
communication at Michigan State University. Her hobbies include
tennis, rowing, and cycling.
Steve Jones is Professor and Head of the Department of Communi-
cation at the University of Illinois - Chicago. He has been Internet-
working since 1979, beginning with the PLATO system at the
University of Illinois, Urbana-Champaign. He is authorof five books,
including Doing Internet Research, CyberSociety and Virtual Cul-
ture. A social historian of communication technology, his books have
earned him critical acclaim and interviews for stories innewspapers
of record and leading news magazines. He has also been interviewed
on radio (including National Public Radio) and TV. Jones’s interests
in technology and policy are also evident in his research into popular
music, youth culture and communication. He has published numer-
ous journal articles. He is co-editor of New Media & Society, an in-
ternational journal of research on new media, technology, and
culture and edits New Media Cultures, a series of books on culture
and technology for Sage Publications.
Additional information can be found at <http://info.comm.
uic.edu/jones>.
Nandini Sen is a doctoral student in the Mass Media and Communi-
cation program at Temple University, Philadelphia. She has presented
papers on telecommunications and computer-mediated technology at
national and international conferences and publishes in the field of
computer-mediated communication. Her dissertation examines tele-
communications policy in Asia. Nandini worked for a multinational
advertising agency before returning to academics. Reading, creative
writing, gardening, and travel occupy her spare time.

