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Appendix 1 191

Outputs/ Subtask
Phase Activity Tasks Subtasks Outputs
Identify and design DG change
change measures management
success metrics
Develop staff transition Staff transition
approach (use HR if approach
necessary)
Develop Communication and
Communication and Training Plans
Training Plan (see
below)
Develop DG Identify audiences DG
Communications Plan communications
audiences
Create messages DG messages,
and branding branding
Identify vehicles for DG
communications communications
delivery mediums
Define timing, DG
frequencies, and communications
delivery means schedule
Review and approval Approved DG
of Communications Communications
Plan Plan
Develop DG Training Identify audiences DG training
Plan audiences
Identify levels & DG training
extent of training: syllabus
orient, educate, train
Identify vehicles for DG training
training delivery methods
Define timing, DG training
frequencies, and schedule
delivery means
Review and approval Approved DG
of Training Plan Training Plan
Define DG Develop DG Day-to-day DG
operational management management
rollout requirements
Revise DG charter/ Revised DG charters
mission if necessary

(Continued)