Page 113 - Getting to the Heart of High Performance
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POWER MOVE 3:
MAKE SURE OTHER PEOPLE FEEL APPRECIATED.
ositive attention offers some of the best ways to kick
Poff positive behavior cycles and keep them going. And
you don’t have to utter a word.
You can convey positive attention nonverbally through eye
contact, smiles, or a simple nod. Maybe you just lean in and
really listen to the other person. You might use the power
of touch, such as a hug, handshake, or pat on the back. It
may be nothing more than a friendly wave, or giving
another individual some of your time. All of it works.
The Power of Positive Attention 97
