Page 22 - Getting to the Heart of High Performance
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It’s worthwhile for its leaders to stop and consider where
strength actually comes from.
• Where should you look to ascertain just how robust
or capable your organization actually is?
• What do you measure in order to determine its power?
• How can you best direct your efforts to make it
stronger for the challenges that lie ahead?
The common practice in assessing the strength of a business
is to focus on financials, such as cash flow, income state-
ments, the balance sheet, stock price, and so on. Certainly,
these are crucial metrics, but we need to recognize the dif-
ference between cause and effect. The numbers are best
seen as effects. Good financials are results brought about by
something else.
If we really want to be results-oriented, we first should
become more cause-oriented. This means looking deeper,
well past the effects reflected in the financial picture, to
find the hidden forces that are actually driving perform-
6 DEEP STRENGTHS