Page 22 - Getting to the Heart of High Performance
P. 22

It’s worthwhile for its leaders to stop and consider where
           strength actually comes from.



           • Where should you look to ascertain just how robust
             or capable your organization actually is?



           • What do you measure in order to determine its power?


           • How can you best direct your efforts to make it
             stronger for the challenges that lie ahead?



           The common practice in assessing the strength of a business
           is to focus on financials, such as cash flow, income state-
           ments, the balance sheet, stock price, and so on. Certainly,

           these are crucial metrics, but we need to recognize the dif-
           ference between cause and effect. The numbers are best
           seen as effects. Good financials are results brought about by
           something else.



           If we really want to be results-oriented, we first should
           become more cause-oriented. This means looking deeper,
           well past the effects reflected in the financial picture, to

           find the hidden forces that are actually driving perform-




    6      DEEP STRENGTHS
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