Page 42 - Getting to the Heart of High Performance

• The mind is now the main productivity tool.

• Thinking has become the key competence.

• People’s thought processes are the major source of

wealth creation.

“What’s going on in people’s heads” deserves serious atten-
tion because the organization’s key assets reside inside the
skulls of its workforce.

Since job performance now depends so heavily on cognitive
effectiveness, leadership is becoming far more psychological
in nature. The new challenge is to become adroit at manag-

ing the corporate psyche in a positive direction. This
collective consciousness or group mind is the very bedrock of
behavior, governing the total organization and its interac-
tions with the environment. What your organization thinks,

feels, and says to itself will determine its day-to-day per-
formance, its win-loss record that shows up in the annual
report, its very destiny.

26 DEEP STRENGTHS