Page 44 - Getting to the Heart of High Performance

9.5% x =
your employee number of clinically
population depressed people potentially
on your payroll

A shortage of happiness probably adds substantially to the
health care costs in your organization.

Beyond being a financial drain from a medical angle,

though, negativity is terribly expensive in terms of how it
damages employee engagement and productivity. Gallup
research shows that 17 percent of all U.S. workers age 18
and older—some 22.5 million employees—are “actively dis-

engaged.” Their reduced productivity reportedly costs the
U.S. economy about $300 billion a year. 6

THE MAGIC RATIO OF 5 TO 1

Nevertheless, crusty managers and other skeptics are
leery of being positive. They worry that others might

28 DEEP STRENGTHS