Page 69 - Getting to the Heart of High Performance
P. 69
icture this situation: You’ve just finished lunch and are
Pheaded back to work. Walking along, you come face-to-
face with another person. You’re six feet apart and closing.
Eye contact! Then…
This is such an ordinary sort of encounter—just one of
your day’s 20,000 small moments. We breeze through
many of these episodes without even thinking, or so we
believe. But in fact there’s a decision-making process
beginning inside your head, and it confronts you with a
couple of choices.
But wait!
Your Hot-Wired Emotional Brain 53
