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Performance Indicators and Metrics       103

















               FIGURE 7.3  Eco-effi ciency improvement increases the value delivered per
               unit of resource input.



                   Eco-efficiency indicators are attractive because they combine envi-
               ronmental and economic aspects into a single ratio that is positively
               correlated with profitability and shareholder value (see Figure 7.3).
               There are a variety of practical methods to improve eco-efficiency,
               including reducing material and energy intensity, reducing toxics dis-
               persion, enhancing material recyclability, using renewable resources,
               extending the durability of products, and increasing service or
               knowledge intensity. In effect, eco-efficiency metrics encourage prod-
               uct designers to minimize their resource consumption while maxi-
               mizing value creation; in other words, to “do more with less” [4].


          Identifying Aspects and Indicators
               The foundation of any environmental performance measurement
               system is identifying what aspects of performance the company
               wishes to emphasize. Since this is a voluntary practice, companies
               have great latitude in what aspects they identify and how they assign
               priorities. While stakeholder dialogue is an important input to this
               selection process, it needs to be coupled with an understanding of
               opportunities for value creation. Figure 7.2 illustrates some of the
               typical aspects that companies have used to characterize the environ-
               mental footprint of their products or services. Note that footprint
               reduction is only half the story. The other half relates to value cre-
               ation—the delivery of human or environmental benefits as a conse-
               quence of DFE and other sustainable business practices. Examples of
               both footprint and value metrics corresponding to these indicators
               are provided in the next section.
                   As discussed in Chapter 4, companies that adopt a value-driven
               approach try to focus on those environmental aspects that are well
               matched to their core competencies and business strategy [5]. For
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