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188    Cha pte r  Ni ne

                   Life-cycle accounting is a form of activity-based costing that cap-
               tures the financial benefits of environmental performance improve-
               ment, including reduced operating costs, increased profitability, or
               economic value added (see Chapter 4). Life-cycle accounting is an
               extension of life-cycle costing methods used in the defense sector to
               manage large, multiyear weapon system programs where major
               costs are associated with deployment, logistical support, and decom-
               missioning. Similar techniques have been used in the computer and
               other industries to capture the total “cost of ownership” for enter-
               prise information systems.
                   To understand the full scope of life-cycle costs and benefits, it is
               helpful to divide them into the following categories [22].

                    • Conventional: Material, labor, other expenses, and revenues
                      that are commonly allocated to a product or process (often
                      called “direct” costs).
                    • Potentially Hidden:  Expenses incurred by and benefits ac-
                      crued to the firm that are not typically traced to the respon-
                      sible products or processes, e.g., legal fees or safety training
                      courses (often called “indirect” costs).
                    • Opportunity: Costs associated with opportunities that are
                      foregone by not putting the firm’s resources to their highest
                      value use.
                    • Contingent: Potential liabilities or benefits that depend on
                      the occurrence of future events, e.g., potential occupational
                      health and clean-up costs related to a spill of a hazardous
                      substance.
                    • Good Will: Costs/benefits related to the subjective percep-
                      tions of a firm’s stakeholders, e.g., brand image, customer
                      loyalty, or favorable relationships with regulatory agencies.
                    • External: Costs/benefits of a company’s impacts upon the en -
                      vironment and society that do not directly accrue to the busi-
                      ness, e.g., the benefits of reduced waste generation for product
                      consumers.

                   As in LCA, life-cycle accounting requires the definition of a sys-
               tem boundary. Figure 9.6 illustrates different possible boundaries of
               analysis for product design, ranging from traditional unit cost to
               customer cost of ownership to total life-cycle costs. Similarly, Figure
               9.7 illustrates alternative boundaries for facility life-cycle account-
               ing. Table 9.3 gives examples of different types of costs and benefits
               that could be relevant to both product and facility accounting at each
               stage of a typical value chain.
                   Note that it is important to distinguish between environmental
               accounting “in the small,” which provides an integrated corporate
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