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Service Industries     353


          References
                 1. N. U. Ukidwe and B. R. Bakshi, “Flow of Natural versus Economic Capital
                  in Industrial Supply Networks and Its Implications to Sustainability”
                  Environmental Science & Technology, 2005, 39, 24, 9759–9769.
                 2.   For more information about sustainable communication, see www.sustainable-
                  communication.org/.
                 3. Information about Wal-Mart’s sustainability programs is available at walmart-
                  stores.com/Sustainability/.
                 4. Information about JCPenney’s corporate social responsibility programs is avail-
                  able at www.jcpenney.net/social_resp/default.aspx.
                 5. More information about McDonald’s environmental programs is available at
                  www.mcdonalds.com/usa/good/environment.html.
                 6. Information about UPS’s sustainability programs is available at www.sustain-
                  ability.ups.m/.
                 7. Information about FedEx’s DFE programs is available at about.fedex.designcdt.
                  com/corporate_responsibility/the_environment.
                 8. Information about Citigroup’s environmental programs is available at www.
                  citigroup.com/citi/environment/.
                 9. For more information ab.out sustainable tourism, see www.unwto.org/sdt/.
               10. Information about Disney’s environmental programs is available at disney.
                  go.com/disneyhand/environmentality/environment/index.html.
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