Page 153 - Discrimination at Work The Psychological and Organizational Bases
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                                 BRIEF, BUTZ, DEITCH
 more than 21% of service occupations (U.S. Department of Labor, 2001).
 Further, even within single industries, horizontal segregation by race is
 strikingly common. For instance, 35.5% of postal clerks are Black, but
 only 14.9% of mail carriers are Black; 17.4% of restaurant cooks are Black,
 whereas Blacks make up less than 6% of wait staffs (U.S. Bureau of the
 Census, 2002a). In essence, although the American population has become
 more diverse racially and ethnically (Whites now account for only 75%
 of the population; U.S. Bureau of the Census, 2000), the above statistics
 suggest that racial composition within and across organizations does not
 parallel or reflect the increase in demographic diversity (Operario & Fiske,
 2001).
 Once in the organization, Blacks continue to receive differential treat­
 ment. For instance, evidence suggests that Blacks are paid less and are
 pigeon-holed into jobs with lower status and shorter career ladders. In a
 review of the audit studies mentioned above, Bendick et al. (1994) found
 that once a job offer was made, there was an overall 17% chance that White
 applicants were offered a higher starting salary than Blacks. In addition,
 Whites were steered into jobs that were below their qualifications 37%
 less than were their Black counterparts. In a study of wage differentials in
 Atlanta, Boston, Detroit, and Los Angeles, Neumark (1999) compared the
 starting wages of Blacks and Whites who later came to perform equally
 well on the job (i.e., starting wages were regressed on performance that
 was measured some time after the beginning of employment). His over­
 all finding was that Blacks were paid lower starting wages than Whites
 with the same eventual performance. Although such wage differentials
 can be explained partially by differences in education, human capital, and
 job experience, a significant portion of the wage gap remains unexplained,
 raising the possibility of race as a cause (Cohn, 2000; Couch & Daly, 2002;
 Gill, 1989). For instance, Cawley, Heckman, and Vytlacil (1999) examined
 wages and ability and found that cognitive ability and human capital mea­
 sures combined explained less than a third of the variance in Black-White
 wage differentials. These authors concluded that the wage return to ability
 is not uniform across races—what one earns on the job does depend on
 race.
 In addition to pay, Black-White differences can be seen in job placements
 and promotions. Research indicates that when Black employees are pro­
 moted, they are often promoted into jobs with less power and responsibil­
 ity than Whites and are relegated to stereotypical jobs—for example, those
 dealing with "minority issues" (Collins, 1989; Mueller, Parcel, & Kazuko,
 1989). Also, studies have shown that shortly after entry into an organiza­
 tion, Blacks are more likely to be assigned to a Black supervisor than are
 their White counterparts (Lefkowitz, 1994). This type of assignment based
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