Page 132 - E-Bussiness and E-Commerce Management Strategy, Implementation, and Practice
P. 132

M02_CHAF9601_04_SE_C02.QXD:D01_CHAF7409_04_SE_C01.QXD  16/4/09  11:07  Page 99





                                                                            Chapter 2 E-commerce fundamentals  99



                     Exercises        Answers to these exercises are available online at www.pearsoned.co.uk/chaffey

                                      Self-assessment questions
                                      1  Outline the main options for trading between businesses and consumers.
                                      2  Explain the concepts of disintermediation and reintermediation with reference to a
                                         particular industry; what are the implications for a company operating in this industry?
                                      3  Describe the three main alternative locations for trading within the electronic
                                         marketplace.
                                      4  What are the main types of commercial transactions that can occur through the
                                         Internet or in traditional commerce?
                                      5  E-business involves re-evaluating value chain activities. What types of changes can
                                         be introduced to the value chain through e-business?
                                      6  List the different business models identified by Timmers (1999).
                                      7  Describe some alternative revenue models for a web site from a magazine publisher.
                                      8  Draw a diagram summarizing the different types of online marketplace.

                                      Essay and discussion questions

                                      1  ‘Disintermediation and reintermediation occur simultaneously within any given
                                         market.’ Discuss.
                                      2  For an organization you are familiar with, examine the alternative business and
                                         revenue models afforded by the Internet and assess the options for the type and
                                         location of e-commerce transitions.
                                      3  For a manufacturer or retailer of your choice, analyse the balance between partnering
                                         with portals and providing equivalent services from your web site.
                                      4  Contrast the market potential for B2B and B2C auctions.
                                      5  Select an intermediary site and assess how well it makes use of the range of busi-
                                         ness models and revenue models available to it through the Internet.
                                      Examination questions

                                      1  Explain disintermediation and reintermediation using examples.

                                      2  Describe three different revenue models for a portal such as Yahoo!.
                                      3  What is meant by buy-side, sell-side and marketplace-based e-commerce?
                                      4  What are the different mechanisms for online auctions?
                                      5  Describe two alternative approaches for using e-business to change a company’s
                                         value chain.
                                      6  Explain what a business model is and relate it to an Internet pureplay of your choice.
                                      7  Outline the elements of the e-business environment for an organization and explain
                                         its relevance to the organization.
                                      8  Give three different transaction types that an industry marketplace could offer to
                                         facilitate trade between buyers and suppliers.
   127   128   129   130   131   132   133   134   135   136   137