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190 Part 1 Introduction

Wired (2007) The Great Firewall: China’s Misguided – and Futile – Attempt to Control What
Happens Online, Wired 15.11, by Oliver August, 10.23.07.
Wireless Intelligence (2008) Global mobile market Q4 2007. Published by GSM World
www.gsmworld.com/documents/20_year_factsheet.pdf.
Yankee Group (2002). E-business evolution: transaction management costs, benefits, and
market development. Yankee Group Research Report 2002. Available online at: www.
sterlingcommerce.com/go/yankeegroup/yankeeWP_07-02.pdf.

Further reading

Berners-Lee, T. (1999) Weaving the Web. The Past, Present and Future of the World Wide Web by
its Inventor. Orion Publishing, London. A fascinating, readable description of how the con-
cept of the web was developed by the author, with his thoughts on its future development.
Gillies, J. and Cailliau, R. (2000) How the Web Was Born. Oxford University Press, New York.
Another readable book, this time, despite the title, on the whole history of the Internet.

Web links

Bala, I. and Davenport, T. (2008) Reverse engineering Google’s innovation machine. Har-
vard Business Review, 86(4), 58–68.
A brief history of the Internet (www.zakon.org/robert/internet/timeline) An Internet timeline.
CIO Magazine (www.cio.com/research/intranet) Intranet and extranet research centre.
Digital Future Reports (www.digitalcenter.org) USC Annenberg School Center for the
Digital Future.
Free Online Dictionary of Computing (www.foldoc.org) Comprehensive non-commercial
site with succinct definitions supported by Imperial College London. Particularly good
for Internet standards.
Forrester Marketing Blog (http://blogs.forrester.com/marketing/) Forrester analysts write
about developments in technology.

Google (www7.scu.edu.au/programme/fullpapers/1921/com1921.htm) Interesting, but
technical article on Google,‘The anatomy of a large-scale hypertextual web search engine’.
Howstuffworks (www.howstuffworks.com) Good explanations with diagrams of many
Internet technologies.
Intranet Benchmarking Forum (www.ibforum.com). Membership service disseminating
intranet best practice from corporate organizations. Their blog (www.intranetlife.com)
has discussion of topical intranet management issues and extracts of research.
Intranet Focus (www.intranetfocus.com) Best-practice guidelines and links on intranets,
portals and content management systems.
Intranet Journal (www.intranetjournal.com) Articles on intranet management.
IT Toolbox (www.ittoolbox.com) Guidelines, articles on e-business, ERP, CRM and data
warehousing.
Mobile Commerce World (www.mobilecommerceworld.com) Industry news.
ReadWriteWeb (www.readwriteweb.com) Site focusing on trends and developments in
content management, web applications and social media.
RosettaNet (www.rosettanet.org) Organization promoting exchange of B2B data.